020 8912 5325

Stila Phone Line Opening Hours:

Department Opening Hours
Customer Care Team Monday to Friday: 8am - 5pm
Closed Weekends

Stila Head Office Address:

Department Address
Head Office Allen House 1 Westmead Road, Sutton, Surrey SM1 4LA

Reasons to Call the Stila Customer Service Number:

  • I have ordered something from Stila and it has not arrived on time
  • I am not happy with a purchase I have made from Stila
  • I have received a faulty or damaged item from Stila
  • I would like further information about the Stila Delivery and Returns services
  • I would like to know whether Stila has a specific item in stock
  • I would like to locate my nearest Stila Beauty stockists
  • I would like to make a complaint about the customer service I have received from Stila
  • I have forgotten the log in details to my Stila account
  • I would like to unsubscribe from the Stila mailing list
  • I would like to enquire about the ingredients inside a particular Stila product
  • I have returned an item to Stila and not reeived a refund on time.

Stila UK

Although Stila is an American based company they are available to buy in Britain and have a website especially for those living in the UK wanting to buy their products and have been since 2012. They have counters in the likes of Harvey Nichols and Selfridges. If you are shopping at a counter, there will be expert advisers on hand to give you advice should you want or need it. You can also browse the full list of Stila cosmetics on the Stila website. Be sure to keep an eye out for offers on the homepage of the website as there is sometimes discounts available on selected products. If you do not want to go into a store or do not have one near you, you can shop the products online and enjoy free delivery to all UK addresses. Delivery takes seven working days and is free on all orders. Please ensure that someone is available to receive the order as it will require a signature when it is delivered. Unfortunately, orders cannot be delivered to customers living outside of the UK and the ROI. If you are unhappy with your purchase when it has arrived, or if it is damaged or faulty, you can return it to Stila within 14 days of the receipt of goods in order to receive a full refund or exchange. Unfortunately, Stila will not be held responsible for any items that become lost or damaged during the returns process and they will only refund the order if the item has returned in the condition in which it was sent. Returns of items where the product has been unsealed cannot be accepted. If you decide that you would like to return an item, please call the contact number stating your reason for the return. You can find the address to return the items either by calling the customer service number or visiting the Stila website.

Stila Contact NumberStila Cosmetics

Stila has an extremely wide makeup collection ranging from eyeshadow palettes, liquid foundations, eyeliners, mascaras and concealers, with each product claiming to be a unique formula and easy to wear. Their website lets you browse the different products by selecting the different areas of the face, for example, 'Eyes', 'Brows' and 'Lips'. One of the products that Stila is best known for is probably their eyeshadow palettes with a total of six available at the moment. Each palette follows a colour scheme and has a number of shades available so there is plenty of choice for their customers. Their newest palette selling for £28.00 is their 'Perfect Me, Perfect Hue' palette, a palette of pinks, neutral hues and touch of shimmer which is perfect for both everyday wear and when you want to add a touch of glamour to your look. Each palette comes with a mini tutorial which explains different ways in which you can wear the eye shadow and how to apply it for the best effect. The palette is available in different tones, to suit different skin tones and for a night time look Stila recommends using a palette with a deeper tone than your skin. Stila also produces other palettes including face palettes for contouring your look, and lip and cheek palettes. Stila lists their best selling products on their home page and these include the 'Stay All Day Liquid Lipstick', 'One Step Correct Serum', 'Stay All Day Foundation and Concealer' and 'Stay All Day Waterproof Brow Colour'. It is easy to shop these items straight from the home page as they are listed here. If you regularly buy from Stila you can log into your account and view your order history where you can quickly and easily purchase your favourites over and over again. If you are having any issues logging back into your account, creating it for the first time, or have forgotten your details, please call the customer services number so that you can access your account as quickly as possible.

Stila CollectionsStila Liquid Lipstick

Stila has a few different collections within their range that change over time. For example, at the moment, the Christmas 2016 collection has just landed and is available to buy both in stores and online. To go alongside this, they also have an Autumn 2016 collection that follows a very similar colour scheme. They have a 'New Arrivals' collection which is updated regularly with new and exciting products, inspired by looks from the recent fashion weeks and catwalks. Their Stay All Day collection is definitely a popular choice and features a lot in their best seller category. The products all have great staying power meaning that the look you have created will last all day (or night!). Their latest collection is the Aqua Glow collection that includes both foundation and blusher as well as a primer and a liquid bronzer.

Stila Liquid Lipstick

This is also featured amongst Stila's bestsellers and has the creamy texture of a lipstick, in liquid form. There are a number of different colours that the lipstick comes in and the packaging makes for a smooth and easy application every time. The lipsticks are also available to buy as gift sets with several mini colours put together to make for the perfect Christmas or birthday present. The lipstick's 'Stay All Day' formula means that your lips will stay looking the perfect colour - with little to no touch ups needed! If you want to add a little extra to your look, why not apply Stila's lip plumping primer first. If you would like further information about the ingredients in the lipsticks please call Stila customer services.

About Stila

Stila Cosmetics was founded in 1994 and is an American cosmetics company. They believe that 'every woman's makeup should be as individual as her own signature' and so they chose the name 'Stila' which derives from the Swedish term for 'style'. Stila is a Lynn Tilton owned company who dedicates her time to saving America's jobs and helping every woman celebrate her own authenticity, one of those ways being with makeup. Stila counters are available in well-known department stores and you can shop the full range online.